DDD4ME PRIVACY POLICY

Privacy Notice

  • DDD4ME is committed to protecting your privacy. Our Privacy Policy describes DDD4ME corporate policy regarding processing of personal data, the security measures we employ to protect such data and your right to access, rectify or delete such data and the right to complain.
  • DDD4ME takes privacy seriously and is committed to comply with this Privacy Policy as our minimum standard and your data will be processed and transferred for specific and legitimate purposes in accordance with applicable laws.
  • This Policy creates a framework that provides a secure level of protection for the personal information that is used, collected and transferred within DDD4ME and trusted external parties. DDD4ME uses the minimum amount of personal information required.
  • We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the site. This software does not enable us to collect any information that allows us to identify a specific person.

Data Collection

 
  • We collect personal data about you whenever you book with us, when you use our websites, or when you use our call centres.
  • Registration of the information is necessary to enter into an agreement (booking) with us and to give you service messages about the booking.
  • Due to this, we will ask for name, phone number, e-mail address. We ask for your telephone number so we can contact you quickly if there is any problem with your booking. 
  • In addition, we use the information we obtain in connection with bookings and purchases to gather statistics that we use to improve our services.
  • When you pay online, you will be transferred to a secure webpage where you will add your payment card details.
  • All payments are processed by our trusted partner’s platform and validated against the highest standards of securing and safeguarding of card data. We do not process or store any payment card information. 


  • SMS/MMS Communication Privacy Statement

    Our organization respects your privacy and is dedicated to protecting the personal information you provide. When opting in to receive SMS/MMS communications from us, we collect and store only the information necessary to deliver these messages, such as your mobile phone number, message content, and timestamps.

    We guarantee that your personal information:

    • Will never be shared, sold, rented, or disclosed to third parties for marketing, promotional, or advertising purposes.

    • Will only be accessed internally by authorized personnel for the sole purpose of providing the SMS/MMS services you’ve explicitly requested.

    • Will be stored securely following industry-standard practices to prevent unauthorized access, misuse, or disclosure.

    You have the right to unsubscribe from our SMS/MMS services at any time by replying with “STOP” or by contacting us directly.

    For more detailed information on how we handle and protect your personal data, please refer to our complete Privacy Policy or contact us directly.

Data Protection

  • When you book with us, we use secure server software, which encrypts all of the information you enter before it is sent to us. This encryption ensures that the information is appropriately protected against unauthorised interception.
  • The personal data in the booking information will be kept for a period corresponding to the time where we can be met with claims.
  • Personal data will be shared internally within DDD4ME’ organisation, as we are having the same booking system. We have internal policies and agreements in place to ensure an adequate level of protection irrespective of where in DDD4ME your data is located. 
  • We will not transfer personally identifiable information about our visitors or customers to a third party, except in the following cases:
  • If we are legally required to do so;
  • DDD4ME may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to third-party partners.
  • In addition, DDD4ME may provide information about our customers to third parties who provide services or functions on our behalf, including payment card processing, business analytics, customer service, marketing, or distribution of surveys.
  • We may also authorise third parties to collect information on our behalf, including as necessary to operate features of our website or to facilitate the delivery of online advertising tailored to your interests.
  • In the event we sell property or safety of DDD4ME, its employees and others, or in the event we sell or liquidate any part of business or assets.
  • Any such sharing will be in compliance with data protection law, and only to trustworthy third parties.
  • We always strive to clearly inform you regarding the uses and possible disclosure of your information when such information is obtained. If it is not practical to do so at the point of collection, we will inform you as soon as possible, unless there is a legitimate basis for not doing so. For example, where it is necessary for the prevention or detection of a crime or where otherwise permitted by law.
  • In using the DDD4ME website, you consent to the collection and use of this information by DDD4ME in the methods described above. If our Privacy Policy should change, we will make the relevant changes here so that you are always aware of the information we collect, how we use it and under what circumstances it might be disclosed.